Iain Murphy Iain Murphy

The Crumbling of Third-Party Cookies and the Rise of Zero-Party Data

In the ever-evolving landscape of digital marketing, the gradual demise of third-party cookies has become a topic of great interest. As privacy concerns and regulatory changes take center stage, marketers and businesses are forced to adapt their strategies. This paradigm shift has paved the way for the emergence of zero-party data as a valuable alternative.

Read More
Iain Murphy Iain Murphy

The Pitfalls of Using a Data Warehouse as Your Customer Data Platform (CDP)

In today's data-driven world, businesses are constantly seeking efficient ways to manage and utilise customer data. One popular solution is a Customer Data Platform (CDP), which provides a unified view of customer information from multiple sources. However, it's important to avoid the temptation of repurposing a data warehouse as your CDP. In this blog post, we'll explore the reasons why using a data warehouse as a CDP may lead to suboptimal outcomes and hinder your data-driven initiatives.

Read More
Iain Murphy Iain Murphy

Driving Conversion and Customer Lifetime Longevity

In today's hyper-connected digital world, consumers are constantly bombarded with marketing messages. To stand out in this crowded landscape, businesses need to deliver personalised experiences that resonate with individual customers. Personalisation is not just a trend; it's a powerful strategy that can drive better conversion rates and foster long-lasting customer relationships. In this blog post, we'll explore how personalisation can significantly impact conversion rates and enhance customer lifetime longevity.

Read More
Iain Murphy Iain Murphy

Unlocking New Frontiers for Digital Businesses in 2023

In 2023, the concept of Web3 has evolved from a buzzword to a tangible reality, reshaping the digital landscape and offering unprecedented opportunities for businesses. Web3 represents a paradigm shift that leverages blockchain technology, decentralization, and user empowerment to redefine how digital businesses operate, engage with customers, and unlock value. In this blog post, we'll explore what Web3 means to any digital business in 2023 and how embracing this transformative movement can open up new frontiers of innovation and growth.

Read More
Iain Murphy Iain Murphy

Transforming Customer Data Platforms for Unparalleled Customer Service

In our digital age, data has become the lifeblood of businesses, enabling them to understand and serve their customers better. Customer Data Platforms (CDPs) have emerged as powerful tools for collecting, integrating, and analysing customer data. However, the true potential of CDPs lies in the integration of artificial intelligence (AI) technologies. In this blog post, we will explore how the future of AI will shape CDPs and revolutionise customer service, leading to exceptional customer experiences.

Read More